Seller Service 30 days free return. You can try to ask the seller's customer service to help you extend the delivery time appropriately , wait patiently. Claim Process . Links to branded products 5. Fortunately it's only $8 but makes me wary of placing bigger orders if sellers can effectively block disputes indefinitely. FB comments for each product 7. Even if you forget to extend it, you can still open a dispute.Just click on By AliExpress you receive emails alerting you of the upcoming end of the period for delivering the goods. AliExpress Purchase Guarantees But the time of protection of the order is 60 days, so that is the maximum time it can take, it is very important that, if we have not received it in that time, we open a dispute to claim our money or extend the term of protection.

This post currently has So no need to worry until this period ends. Share: 27 replies. Refund in 15 Days. Always check the protection period timer, as the guarantees apply only while the timer is active. To find out more about this amazing extension, please visit The original AliExpress condition was that you can open a dispute Dispute Open only when your purchase protection is still running. May 6 was just 2.5 months ago, packages can take 4 or more months to arrive and buyer protection can be 120 days.Would it be better to ask the seller to extend the buyers protection or just let the protection run out and open a dispute?what should I do?Wait ten days, and if you haven't received the item, request an extension from the seller.Is there a reason why I should request an extension rather than just file a dispute?The way I usually do is to wait for the buyers protection to run out.Then I open a dispute within the 15 days.AliExpress usually answers asking me to wait 3 - 5 more days, then sends me an email stating I should receive my refund within a few days.I usually get my refund on my CreditCard 3 days later.It happens all the time, i ususaly wait till its like 4 days left, then message the seller to extend it. If the seller's customer service does not reply, it is recommended to contact the buyer's customer service to communicate the refund. If you have not responded to these emails by extending the purchase protection or opening the dispute. Contact seller 2. Hey guys, so I made an order on Aliexpress to dropship to one of my customers way back on May 6. This has been going on for a few months and looks like a cycle that I cannot break. Buyer protection starts on the day the seller ships the product. if they dont do it i open a dispute.MembersOnline But if you are informed 2 days before delivery time we really recommend to you We also recommend you to read these articles about Dispute is always difficult at AliexpressYou must be This article is about how to add or remove your credit card from AliPay.
It should be 5 days and then 2 days before the end of the period. Mostly they confirmed the next day and often extended for a longer period of time than what you`ve asked for. Compares product prices 3. You will get information in your e-mail and your messages on Aliexpress. Countdown to confirm the order is extended, but beware! We have your back! There is no notification by email for a new ending purchase protection. Money Back Guarantee • If the product is not received within buyer protection period • If the product is not as described. All sellers on AliExpress.com are required to guarantee that their products are delivered on time, this is also known as On-time Delivery. On each product page you can find within how many days a seller ships out a product and within how many days this product should be delivered. Please check our If you found the answer to your question yourself, please come back and delete this post.You can not open a dispute until buyer protection expires. However, do keep in mind that this does not cover you if the reason for the delay is not cause by the platform or/and if it’s your responsibility.
How do you dispute a no show order when the seller keeps unilaterally extending the buyer protection.

Shipment protection: if you don’t receive your purchase within the estimated delivery time, a maximum of 60 days, AliExpress will offer you a complete refund. And if it`s necessary to extend it.AliExpress is really trying to be supportive for their customers, and therefore added to the new rules that the dispute can be opened in 15 days after the end of the purchase protection. Verify Seller's Trust 4. We would recommend this e-mail not to ignore, but in time to immediately extend. Search by pictures 6.

You can do it on the «Order details» page. Open a dispute If it's not resolved, AliExpress will get involved. However, fast forward today, it still has not been delivered and the buyers protection expires in 20 days. I was wondering what steps I should take form here, like should I maybe open a dispute now?Anybody who has gone through something like this, I'd really appreciate your thoughts. Although you can see that the package is on your post office. In case the shipment takes more time, check the Buyer Protection time and ask to extend it. AliExpress - Seller has extended Purchase Protection. How to extend a purchase protection. Protection period warning

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